Accessibility consultancy
Expert guidance when your team is not sure whether a decision is the right one.
Accessibility consultancy is not a report. It gives your team support from a specialist consultant who understands the project, knows the technical constraints and helps you make decisions without slowing the process down.
When consultancy makes sense
Consultancy is useful at very specific moments: when you are not sure where to start, when a technical or legal question comes up, or when you need more than a one-off report.
- Organisations that do not know where to start
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They need to do something about accessibility, but they are not sure whether they need an audit, training, remediation or all of it at once. We help them set priorities.
- Legal and regulatory questions
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Law 11/2023 raises specific questions: whether it applies, when it applies, how to document compliance and what level must be achieved. We give clear answers, without ambiguity.
- Ongoing projects that need expert guidance
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The team is already working, but accessibility decisions come up that no one knows how to resolve: a new component, a complex form or a partial redesign.
- Agencies offering accessibility to their clients
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Agencies that want to offer accessibility but do not have their own specialists. We act as external technical support without the end client noticing.
One service, three ways to work with us
Consultancy is not one-size-fits-all. It depends on the stage of the project, the maturity of the team and the level of continuity needed. The three formats are based on the same expert guidance, but adapt to very different situations.
One-off consultancy
For resolving a specific question, validating a decision or guiding a team at a critical point in the project.
- Review of a specific component or flow
- Answers to technical or legal questions
- Guidance on where to start
- Review before a formal audit
Ongoing consultancy
Regular support as the project moves forward. Your team has expert guidance available without needing to hire an in-house specialist.
- Regular reviews of components and decisions
- Support during sprints and design reviews
- Real-time answers to accessibility questions
- Monitoring of the accessibility level
Perfil integrat
Per resoldre un dubte concret, validar una decisió o orientar un equip en un moment crític del projecte.
- Presència en les dinàmiques de l'equip
- Criteri expert en temps real
- Transferència de coneixement progressiva
- L'equip guanya autonomia amb el temps
What happens from the first contact
Every project is different, but the starting point is always the same: understanding the context before giving any answer.
- 1. First conversation
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We understand where you are, what question you need to resolve and what role consultancy should play within the project.
- 2. Scope definition
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We define whether you need a one-off session, ongoing support or an embedded specialist, and agree what we will review, who we will work with and the timeframe.
- 3. Expert analysis and guidance
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We review the case, components or decisions that are raising questions and provide technical, regulatory or functional guidance so the team can move forward with confidence.
- 4. Follow-up and support
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We answer questions, validate decisions and leave clear recommendations so the knowledge stays within the team and does not always depend on an external answer.
What can consultancy include?
Not every consultancy project includes the same things. It depends on the format and the project.
These are the areas we usually work on:
Technical question resolution
Specific questions about components, interaction patterns, HTML semantics, focus, forms or assistive technologies.
Legal and regulatory guidance
Interpretation of Law 11/2023, Royal Decree 1112/2018 and UNE-EN 301549. Which requirements apply, when they apply and how to document them.
Design and component review
Review of wireframes, prototypes or existing components to identify accessibility issues before they reach development.
Defining internal criteria
We help document accessibility criteria tailored to your design system, style guides or QA processes.
Integration into development workflows
Embedding accessibility into CI/CD processes, code reviews and technical team sprints.
Action plan and priorities
For organisations that do not know where to start: we define a clear roadmap with ordered, achievable steps.
Outsourced URA service for public administrations
We take on the functions of the URA, the unit responsible for accessibility that public administrations must have under Royal Decree 1112/2018, to oversee regulatory compliance, coordinate reviews, manage complaints and follow up on the necessary actions.
We handle IRA reports, accessibility statements, monitoring of the Web Accessibility Observatory, communication management and the definition of the digital accessibility framework, so the administration can meet this legal obligation without needing an in-house specialist team.
What we’re often asked
It depends on the stage of the project. If the project already exists and has never been reviewed, an audit is the right starting point because it gives you an objective picture of the current situation. If there is an ongoing project, specific questions or a team that needs expert guidance while it works, consultancy is usually the better fit. In many cases, the two complement each other: first the audit to understand where you stand, then consultancy to maintain the level as the project moves forward. We clarify this in the first conversation, with no obligation.
It depends on the size of the organisation and the type of service it provides, as Law 11/2023 extends the obligation beyond the public sector and includes private companies that exceed certain thresholds or operate in sectors considered essential. If you are not sure whether it applies to you, that is one of the first things we clarify.
A good technical team is necessary, but accessibility is a specialist field that requires very specific knowledge. An external consultant does not replace your team; they provide the expert judgement the team may not have in its day-to-day work. In addition, a consultant who uses a screen reader brings a perspective that no sighted technician can fully replicate on their own.
There is no fixed format. Consultancy can be a one-off two-hour session to resolve questions, or ongoing support with a set number of monthly hours over several months. The cost depends on the format and the level of dedication required. Tell us about your context and we will send you a proposal within 48 hours.
Yes, and it is a collaboration model that works well. The agency keeps the direct relationship with the client, while we act as specialist support in the background. The client receives a high-quality accessibility service without having to look for an external provider themselves. We work discreetly and adapt the collaboration to the agency’s model.
Yes. Royal Decree 1112/2018 requires public administrations to have a unit responsible for accessibility, but it does not require this to be an internal team. Many administrations, especially small and medium-sized ones, outsource this function because they do not have specialist profiles in-house. We take on all URA functions so the administration retains formal control and responsibility.
Let’s talk about the project
Tell us where the project stands and we’ll help you find the consultancy format that best fits your team and timeline.